Complaint
How We Handle Your Complaints Efficiently
We value your feedback and are committed to resolving any issues quickly and fairly. Our streamlined process ensures that your concerns are addressed with professionalism and transparency.
Resolution Process
Complaint Submission
Once you submit your complaint through our form, we will receive it at our main office and send you a confirmation email.
Review & Investigation
Our team will carefully review your complaint, verify details, and may contact you for additional information or clarification.
Resolution Proposal
Based on our findings, we will offer a solution, whether it’s a service redo, discount, or another appropriate resolution.
Final Confirmation
After implementing the solution, we will follow up to ensure your satisfaction and take measures to prevent similar issues in the future.